1. Introduction
EarnCash (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and related services.
By using the App, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when using the App:
- Email address (for account registration and verification)
- Username or display name
- PayPal account information (for withdrawals)
- Profile information you choose to provide
- Communications with our support team
- User-generated content (for Creator tasks)
2.2 Information Collected Automatically
When you use the App, we automatically collect:
- Device information (model, operating system, unique device identifiers)
- IP address and approximate geographic location
- App usage data (features used, time spent, interactions)
- Advertising identifiers (Google Advertising ID)
- Network information (carrier, connection type)
- App install and event data for offer tracking
2.3 Information from Third Parties
We may receive information about you from:
- Advertising partners (offer completion status, attribution data)
- Analytics providers (usage patterns, performance data)
- Payment processors (transaction status)
3. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain the App and its services
- Process your account registration and manage your account
- Track and credit rewards for completed Offers
- Process withdrawal requests via PayPal
- Detect, prevent, and address fraud and abuse
- Communicate with you about your account, updates, and promotions
- Improve and optimize the App's performance and user experience
- Comply with legal obligations and enforce our Terms of Use
- Provide customer support and respond to inquiries
- Analyze usage patterns to develop new features
4. Information Sharing & Disclosure
We may share your information with the following parties:
4.1 Advertising Partners
We share device identifiers and app event data with advertising networks and offer providers to verify task completion and attribute rewards correctly.
4.2 Payment Processors
We share necessary information with PayPal to process your withdrawal requests.
4.3 Analytics Providers
We use analytics services to understand how the App is used and improve our services.
4.4 Legal Requirements
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, safety, or the safety of others.
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL)
- Secure server infrastructure
- Access controls and authentication mechanisms
- Regular security assessments and monitoring
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain information as necessary to:
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Prevent fraud and abuse
After account deletion, we may retain anonymized or aggregated data that cannot identify you for analytics and improvement purposes.
7. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your account and personal data
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your data in a machine-readable format
- Opt-out: Opt out of promotional communications
To exercise these rights, you can use the account settings in the App or contact us at the email provided below.
8. Account Deletion
You can request account deletion through the App's account settings. Upon deletion:
- Your account will be permanently deactivated
- All unredeemed balance will be forfeited and cannot be recovered
- Your personal data will be deleted within 30 days, except where retention is required by law
9. Children's Privacy
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child under 18, we will delete that information promptly.
10. Cookies & Tracking Technologies
The App and our website may use cookies, pixels, and similar tracking technologies to:
- Maintain your session and authentication state
- Track offer completions and attribute rewards
- Analyze usage patterns and improve services
- Deliver relevant advertisements
You can manage cookie preferences through your device or browser settings. Disabling certain cookies may affect the functionality of our services.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy regardless of where it is processed.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice in the App or sending you a notification. Your continued use of the App after changes are posted constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: eulablea@gmail.com
We will respond to your inquiry within a reasonable timeframe.